How We've Organized the Answers You Need
We built this FAQ around the questions that come up most often — not a catch-all glossary, but the specific steps you run into when managing a real account. Deposit questions cover PayPal, Venmo, and Play+ prepaid card flows in detail, including how each one clears and what triggers a hold. Withdrawal answers walk through the identity verification step, which is required
before your first payout regardless of method. Account access questions explain how our mobile login works, including the one-time passcode flow on iOS and Android. State eligibility depends entirely on local law, so we address that directly rather than making broad claims. If something isn't covered here, live chat connects you to our support team who can pull up your account in
real time. Players in Columbus have told us these answers save a support call — that's the whole point.
- PayPal
- Venmo
- Play+
- Live Chat Support